Job Description

Work AtHa Noi
Quantity01
Salary$400++
Deadline08/08/2017

What are you looking for?

  • Creating products for global market?
  • Working in a place where you can create and implement innovative ideas?
  • Enjoying being creative and proving your ideas
  • Working hard, playing hard with team building every month?
  • Improving your English skills everyday?

Responsibilities

  • Provide support in English for all technical matters related to company’s product utilization.
  • Document, track and monitor problems to ensure a timely resolution.
  • Resolve, collect feedbacks about issues and product improvement.
  • Contribute ideas to improve products and working process.
  • Write product-related tutorials, including both blog & video tutorials
  • Write & update documentations for the company’s products.

What you will get from this job

  • Improvement in your working skills and soft-skills (with weekly seminar at BraveBits)
  • Improvement in your presentation and communication skills in English
  • Disciplined and speedy working manners
  • Lunch and snacks are provided everyday
  • Joining company's clubs, traveling and enjoying teambuilding frequently
  • Monthly bonus, social medical issurance are provided according to Vietnam's law.
  • Full weekend off ( Saturday and Sunday)
  • 12 official day-off every year

Requirements

  • Excellent writing skills: Clear and concise writing and the ability to convey information appropriately for a variety of audiences
  • Professional English READING and WRITING skill.
  • Good at communicating, negotiating and presenting.
  • Ability to understand customer’s problem and provide timely, patiently and responsive support.
  • Basic understanding about xHTML, CSS and PHP in order to support customer with technical issues.
  • Experience in customer support is a bonus.